This Privacy Policy explains how Epic Fantasy Arena (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website and mobile application.
1. Information We Collect
We collect several types of information from and about users of our website and app, including:
1.1 Personal Information
- Account Information: When you register, we collect your name, email address, username, password, and date of birth to verify your age.
- Profile Information: Information you provide in your user profile, such as profile picture, location, and biographical information.
- Financial Information: If you participate in paid contests, we may collect payment method details and transaction history.
1.2 Non-Personal Information
- Device Information: Technical data about your device, including device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: Information about how you use our app, including team selections, contest participation, and in-app activity.
- Log Data: Server logs, IP address, access times, and pages viewed.
2. How We Collect Information
We collect information through various methods:
- Direct Collection: Information you provide when creating an account, completing your profile, or contacting customer support.
- Automated Collection: Through cookies, web beacons, and similar technologies when you use our app or website.
- Third-Party Sources: We may receive information from business partners, advertising networks, and analytics providers.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing transactions and awarding prizes
- Verifying your identity and preventing fraud
- Customizing content and user experience
- Sending promotional emails and notifications about our services
- Analyzing usage patterns to improve our app
- Ensuring compliance with legal obligations and our terms of service
- Age verification to ensure users are 18 years or older
4. Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and app and to hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Types of cookies we use:
- Session Cookies: Temporary cookies that are deleted when you close your browser.
- Persistent Cookies: Remain on your device until you delete them or they expire.
- Necessary Cookies: Essential for providing our services.
- Preference Cookies: Allow us to remember your preferences and settings.
- Analytics Cookies: Help us understand how users interact with our app.
- Marketing Cookies: Used to track visitors across websites to enable targeted advertising.
5. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party companies who assist us in operating our app, conducting our business, or servicing you.
- Business Partners: Trusted third parties who help us provide, maintain, and improve our services.
- Legal Requirements: When required to comply with the law, enforce our policies, or protect our or others’ rights, property, or safety.
- With Your Consent: When you have given us explicit consent to share your data.
We do not sell, trade, or rent users’ personal identification information to others.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct inaccurate information about you.
- Erasure: You can request that we delete your personal information under certain conditions.
- Restriction: You can request that we restrict the processing of your information under certain conditions.
- Objection: You can object to our processing of your personal information under certain conditions.
- Data Portability: You can request that we transfer your data to another controller under certain conditions.
- Withdraw Consent: You can withdraw consent where we are relying on consent to process your personal information.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section.
9. Children’s Privacy
Our services are restricted to users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us.